Frequently Asked Questions


How can I download my purchases?
Once you purchase a bundle, you’ll have a lifetime access to download the bundle anytime and anywhere on your account page.
How to become an affiliate?
Simply fill out the form in the affiliate page, to create an affiliate account.


What if I don’t have a PayPal account?
You still can make a purchase with a Visa or Mastercard through PayPal. Don’t need to register with PayPal to pay with a major credit card through their service.
Payment hold by PayPal, what should I do?
PayPal sometime hold payments for some reason. Don’t worry, once we mark it as a complete payment, you’ll be able to download your purchases.


Can I get a refund?
Yes, if for some acceptable reasons you’re not satisfied with the product you’ve purchased, we offer 100% money back guarantee. Please contact us to resolve the issue.
I need a special license, how to get one?
If you need some special license for the products on Pixelo, feel free to contact us to get one. But first, make sure to check out our license to see if the license have you covered or not.
Is there anyway I can purchase the bundles that has ended?
Unfortunately not. But you can subscribe to our newsletter to get updates on new bundles in the future.